Take control of your hearing

From getting your first hearing aid to follow-up adjustments, 20dB Hearing Singapore provides personalised care that adapts as your lifestyle needs evolve.

Staying sharp, focused and fully engaged was what Mr Steven Tan (not his real name) was used to in his work as a lawyer. This was especially so during meetings where every word mattered. In his late 40s, however, he found that it was getting harder to keep up with conversations. “Speech started to sound muffled. I kept missing what people were saying. I nodded along, but deep down, I felt lost and embarrassed,” recalls the 75-year-old, who is now retired. At the time, Mr Tan had not seriously considered if he had hearing loss, but as the condition began to affect his work and personal life, he decided to seek help, and turned to 20dB Hearing Singapore. Initially hesitant due to the stigma that hearing aids tend to be associated with ageing or impairment, he felt reassured when he was given the option to try the device first. His audiologist, Ms Kausellya Subramaniam, says: “The trial period helps users build confidence and experience how life-changing better hearing can be.” Mr Tan adds: “It wasn’t just about the device, it was the care I received. Ms Kausellya didn’t rush me. She explained everything, adjusted the hearing aids to suit my lifestyle and hearing needs and followed up consistently.” Mr Tan has been using hearing aids from 20dB Hearing Singapore for over two decades. With 12 locations islandwide – including a new outlet at Eastpoint Mall – 20dB Hearing is now the largest hearing care centre in Singapore.

Care that evolves with you

Over the years, Mr Tan has upgraded his hearing aids several times, each fitted to meet his changing needs. Ms Kausellya says: “It’s important for users to return for periodic reassessments. Hearing loss can worsen over time, and changes in lifestyle, health or environments may require adjustments. Regular check-ins ensure hearing aids continue to deliver clear, comfortable sound.” Technology also evolves. Newer hearing aids often offer better sound quality, greater comfort and smarter features.” Mr Tan is currently using the Phonak Audeo Sphere Infinio. Powered by the Deepsonic artificial intelligence (AI) chip, it uses AI to separate speech from background noise. This helps users hear conversations more clearly, even in noisy situations such as at restaurants or family gatherings. The AI adjusts sounds in real time to different environments, creating a more natural listening experience. Each hearing aid also comes with lifetime aftercare, including free annual hearing tests, regular tuning and complimentary consultations when needed. As for Mr Tan, he advises others not to dismiss hearing loss as a natural part of ageing. “It doesn’t have to be that way; life is so much better when you can hear clearly again,” he says.

Celebrate SG60 with better hearing
As part of its National Day SG60 promotion,
20dB Hearing Singapore is offering up to $860 in hearing aid rebates and a $6 voucher for a minimum of $60 spent on accessories.
These offers are valid from now till Aug 31, 2025. Terms and conditions apply.