Frequently Asked Questions About Phonak Rechargeable Hearing Aids in Singapore
How long do Phonak hearing aids last?
The lifespan of Phonak hearing aids depends on individual usage, care, and maintenance. The rechargeable models feature hassle-free integrated lithium-ion batteries that may last up to five years.
Can I adjust the settings on my Phonak hearing aid?
Yes, you can adjust your Phonak hearing aid settings using the free myPhonak app. It offers volume control, program changes, mute/unmute, and firmware updates. Other features include “Find my hearing aids,” widget access, and dark mode.
What is the difference between Phonak’s rechargeable and disposable battery models?
Phonak’s rechargeable hearing aid models feature built-in lithium-ion batteries offering all-day hearing and unlimited streaming with just a two-hour charge. A 15-minute quick charge gives up to 3 hours of use. Disposable battery models offer the same Lumity technology, providing flexibility for users who prefer traditional, replaceable battery options.
Are Phonak hearing aids covered by insurance in Singapore?
Phonak hearing aids offer an optional insurance plan at a nominal charge. This covers loss, theft, and damage. To apply, simply download the insurance form and email the completed version. This added protection ensures peace of mind for users investing in their hearing health.
Can I use Phonak hearing aids while swimming or in the rain?
Some Phonak hearing aid models, including selected Audéo and Virto models, feature an IP68 rating for dust and water resistance. This means they have passed testing that includes immersion in 1 metre of fresh water for up to 60 minutes under specified conditions. While this offers protection against everyday exposure to moisture, such as rain and sweat, hearing aids are not waterproof. Swimming, showering and bathing while wearing hearing aids are not recommended, as exposure to water, chlorine, saltwater or excessive moisture may damage the devices.