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Shipping Rate and Policies

Shipping Rates and Policies for Hearing Aids:

Shipping Rates:
We offer free shipping on all hearing aids within the continental United States. For customers outside the continental US, shipping rates will vary based on location and package weight. Shipping rates will be calculated at checkout.

Shipping Time:
We strive to process and ship all orders within 1-2 business days. Delivery time will vary based on location, but typically takes between 3-5 business days within the continental United States. Customers outside the continental US may experience longer shipping times due to customs and other factors.

Shipping Carrier:
We primarily use Pos Laju for all of our shipping needs. In some cases, we may use J&T Express or GD Express (GDEX) for expedited shipping services.

Shipping Confirmation:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package online.

Shipping Address:
Please make sure your shipping address is correct before placing your order. We are not responsible for packages that are lost or delayed due to an incorrect shipping address.

International Shipping:
We currently do not offer international shipping for hearing aids.

If for any reason you are not satisfied with your hearing aids, you may return them within 30 days of purchase for a full refund. Please contact our customer service team for instructions on how to initiate a return. Please note that the hearing aids must be returned in their original packaging and in new condition to be eligible for a refund.

All hearing aids come with a manufacturer's warranty. Please refer to the product information for specific warranty details. If you experience any issues with your hearing aids, please contact our customer service team for assistance with warranty claims.

Customer Service:
If you have any questions or concerns about our shipping rates and policies for hearing aids, please do not hesitate to contact our customer service team. We are available to assist you via email, phone, or live chat.

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