Join the 20dB Hearing team! We offer exciting career opportunities in hearing care, audiology, and customer service, fostering growth, innovation, and a commitment to improving lives through better hearing solutions.
We are looking for a strategic and creative Social Media Specialist to lead 20dB’s digital storytelling and strengthen our brand presence across social platforms. This is a hands-on, fast-paced role designed for a digital native with strong campaign experience and a passion for driving engagement and results. You will be responsible for developing and executing social media strategies, managing paid content, and leveraging AI tools to enhance efficiency and creativity. At 20dB, you will help shape how our brand connects with people every day, blending insight, creativity, and innovation to make hearing care more human, relatable, and inspiring.
PLEASE REGISTER YOUR INTEREST IN THIS JOB OPPORTUNITY BY CLICKING THE LINK HERE.
Develop and execute always-on social media strategies that drive awareness, engagement, and conversion across multiple platforms.
Plan, manage, and optimise paid content campaigns (Meta, Google, TikTok, LinkedIn) to support lead generation and brand-building initiatives.
Plan, schedule and optimise social media content across platforms in line with campaign objectives and the content calendar.
Produce and edit reels, short videos, stories and static assets that strengthen engagement and brand relevance.
Collaborate closely with the Creative X Specialist and broader marketing team to ensure consistent, impactful brand storytelling.
Use AI-powered tools (e.g., ChatGPT, Jasper, OpusClip, etc.) to streamline copywriting, content planning, and scheduling workflows.
Monitor campaign performance, analyse trends, and produce insights to continuously improve reach, engagement, and conversion.
Manage community interactions, ensuring prompt and professional responses to comments, messages, and reviews.
Stay up to date with social media trends, algorithm changes, and platform innovations, applying them to enhance campaign performance.
Support cross-channel campaign integration across retail, PR, and digital platforms for cohesive, results-driven storytelling.
Bachelor’s degree in Marketing, Mass Communication, Digital Media, or a related field.
Minimum 5 years of hands-on experience managing social media content and paid campaigns across Meta, Google, TikTok, LinkedIn, or similar platforms.
Proven ability to develop and execute strategic, always-on content plans that drive measurable growth and engagement.
Strong portfolio showcasing traditional and AI-enhanced creative work, including short-form content and campaign examples.
Proficient in social media management and analytics tools (Meta Business Suite, Later, Hootsuite, Sprout, etc.).
Knowledge of performance marketing (SEM, SEO, and related areas) is a plus, ideal for those seeking career advancement in digital marketing within a growing team.
Familiar with AI tools to support copywriting, ideation, and content workflow management.
Analytical knowledge of tools such as GA4, Meta Insights, and other social analytics platforms to measure, report, and optimise content performance.
Excellent writing and communication skills with a strong grasp of storytelling, tone, and audience psychology.
Strategic, data-driven, and proactive mindset with the ability to manage multiple campaigns in a fast-paced environment.
Positive attitude, collaborative spirit, and a passion for continuous learning and growth.
A results-driven storyteller who understands both creativity and performance.
A social media enthusiast who lives and breathes digital content, brings creativity to every idea, and stays ahead of the latest trends to create engaging and relevant content that captures attention.
Someone who thrives in fast-moving environments and enjoys experimenting with new content formats and ideas.
Curious about how data and AI can elevate creativity and efficiency.
A proactive problem-solver who takes ownership and finds energy in teamwork.
At 20dB, you’ll be part of a forward-thinking marketing team that values creativity, collaboration, and innovation.
Here, you’ll have the freedom to explore, experiment, and grow your expertise in both organic and performance-driven digital marketing, while shaping how our brand connects with audiences across the region.
If you’re ready to create, connect, and make an impact, we’d love to have you on the team.
Our compensation philosophy is designed to recognise creativity, digital expertise, and meaningful contributions to brand growth and business performance. We aim to offer competitive compensation that reflects each individual’s experience, skills, and responsibilities, complemented by performance incentives linked to key performance indicators such as campaign performance, audience engagement, lead generation, and overall business impact. At the same time, we value creativity, collaboration, continuous learning, and the responsible use of data and AI to drive effective and meaningful digital experiences.
