Diagnostic pure tone audiometry test at any 20dB Hearing outlet nationwide
Hearing aid fitting is done by qualified audiologists at any 20dB Hearing nationwide
Minimum of 2 years of international product warranty
First-year hearing aid protection plan (HAPP)
Follow-up services at nationwide 20dB Hearing outlets
Purchased hearing aid packages are allowed to upgrade to a suitable type or technology level or higher technology (or higher trim level) hearing aid packages by making payment for the difference in the hearing aid packages.
Hearing aids will be fitted for users at all the 20dB Hearing located at:
20dB Hearing Bukit Mertajam, Penang (04-508 0304 / 016-336 9820)
20dB Hearing Pulau Tikus, George Town (04-227 0631 / 016-526 2023)
20dB Hearing Bayan Baru (04-645 2032 / 010-212 2032)
20dB Hearing Kota Kinabalu (088-278 832 / 011-1658 2032)
Purchasers will receive a confirmation certificate from 20dB Hearing Sdn Bhd and they will need to bring the original copy of the certificate to the relevant outlet for hearing assessment and hearing aid fitting.
Money-back guarantees up to 30 days from the date of purchase (However, a minimum administrative fee of 10% from the purchased package will be applied.)