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Signs of hearing loss include:

  • Having to ask others to repeat themselves often
  • Difficulty following conversations in noisy places such as the mall or at restaurants
  • Hard to keep up in group conversations with multiple speakers
  • Finding children’s and women’s voices difficult to hear
  • Family members often complain that you turn up the TV or radio volume louder than normal

Take our 5-minute online hearing test now or book a free hearing screening with our audiologists today.

Hearing loss is a condition where your ability to hear is reduced which makes it more difficult for you to hear speech and other sounds. This phenomenon is quite common, especially among older adults. An indivdual with normal hearing is able to hear sounds at 20dB or lower. dB is an acronym for decibel which the unit of measurement of the level of sound. The louder the sound, the larger the decibel value. If your hearing threshold (the lowest level of sound you can hear) is above 20dB, you are said to have hearing loss. 


Hearing loss can be attributed to many factors. One common cause of hearing loss is old age. This is part of the natural wear and tear of the body. Other causes include exposure to loud noise, use of ototoxic drugs, ear infections, abnormality in the structures of the ear, tumors and many more. The gold standard test for diagnosing hearing loss is the Pure Tone Audiometry test. This test will determine the type and severity of your hearing loss and the results are used by an audiologist to program your hearing aids.

There are a few costs involved in purchasing a hearing aid – the cost of hearing aid itself and also other costs. Hearing aid price is dependent on its technology sophistication. Generally, digital hearing aid with basic functions cost a few hundred to over a thousand; while advanced digital hearing aids could cost a few thousands, however you stand to benefit from clearer speech and less disturbance from noise particularly in a noisy environment.

The periphery costs include accessories like batteries, desiccant, ear moulds that need replacement from time to time and cost of repair beyond warranty period. Besides that, your audiologist may charge you for some audiological services. Nevertheless, as compared to the inconvenience of hearing difficulty, the cost is often justifiable.

Hearing aids are primarily useful in improving the hearing and speech comprehension of people who have hearing loss. Recent research showed that 93% of hearing impaired could benefit from hearing aids with guidance from audiologist. A hearing aid amplifies sound entering the ear. Surviving hair cells detect the larger vibrations and convert them into neural signals that are passed along to the brain.

The greater the damage to a person’s hair cells, the more severe the hearing loss, and the greater the hearing aid amplification needed to make up the difference. A qualified audiologist would be able to determine to what extent hearing aid amplification could help an individual.

No hearing aid can restore your hearing to normal, but they are designed to help you hear better so that you can enjoy those special moments with your friends and family.

“I beg your pardon, could you speak louder?”

If you’ve been asking this question, then the answer is probably “now”. The earlier you learn to adapt to hearing aids, the better the outcome you will experience. Of course, you don’t like the prospect of wearing hearing aids. Nobody does. But think of the experiences you’ve had or didn’t have, and the impact hearing difficulties have been having on your life. Remember, while you may be the one with the hearing loss, all of your close friends and family members experience secondhand hearing loss while speaking with you. Consider communication as a two-way street: if your half is impaired or uncertain, it will also affect everyone else you talk to. So, meet with a qualified audiologist immediately.

Digital hearing aids that offer directional microphones combined with noise reduction offer sophisticated ways of processing sound to reduce as much background noise as possible. However, noise cannot be completely eliminated by any hearing aids, and keeping some level of background noise also results in a more natural listening experience.

Referred to as feedback, whistling can be a result of your hearing aids being inserted incorrectly or your volume being too high. If adjustments to the fitting and volume do not correct the feedback, talk to your audiologist, who will determine if your hearing aids require further adjustments.

When you begin wearing hearing aids, you can expect to experience some tenderness as you adjust to them sitting behind or in your ears. If this soreness persists after a couple of weeks, talk to your audiologist, who will determine if your hearing aids require further adjustments.

No. Many people with tinnitus experience relief from wearing hearing aids. If you do experience any change in your tinnitus, please contact us immediately.

Wearing hearing aids for the first time requires that you re-learn how to hear: you can expect a short adjustment period. This experience will be different for everyone. Talk to your audiologist about any concerns that you have. Be patient and stick with it – you’ll be enjoying the benefits soon.

Hearing aids don’t result in completely normal hearing. Even though they make sounds louder, the louder sounds are still sent to damaged hair cells in the cochlea. Fitting a hearing aid to a sensorineural hearing loss with damaged hair cells is like fitting eye glasses on someone with damage to the retina. Fitting a conductive hearing loss, where hair cells are intact, is more like fitting glasses. While damaged hair cells cannot be replaced, hearing aids greatly improve your ability to hear and can dramatically enhance your quality of life.

We offer a great try-before-you-buy program. It allows you to take home and try out hearing aids at different levels of performance in the actual situations you need them. You decide what works best for you – before committing to buying a thing. During this time, our audiologist can adjust the hearing aids to provide optimal comfort and sound so you can experience what it is like to wear hearing aids every day.

To communicate effectively, you need to fully utilize your ears AND eyes. You will not communicate well using your hearing aids alone. To facilitate optimal communication, you will need to pick up cues from the speaker’s gestures, body language and facial expressions!

Besides that, remember to reduce the distance between the speaker and the listener, reduce or eliminate background noises from the listening environment and use good lighting.

If someone is speaking to you from another room, while the radio is on, with children playing at your side, it will be very difficult to adequately communicate, despite fantastic hearing aids.

Since our country does not have built-in telecoil in the regular house phone yet, use of the telephone can present a problem. The only way is to lift the telephone receiver near (but not too near, lest it causes feedback!) the microphone of the hearing aid. You may also consider a telephone pad if you are wearing a custom made hearing aid. It serves to reduce feedback and you can put the receiver on your ear as usual.

Alternatively, you can purchase a special telephone with telecoil built-in. In that way, you may use the telecoil in your hearing aids to converse without the interruption of background noise. Please talk to your audiologist on hearing aids and telephones with telecoil.

Or you may like to consider using an amplified telephone that elevates the volume for ease of listening. Similarly, your audiologist will be able to provide you with suitable device that suits your listening needs.

Many factors determine the life expectancy of hearing aids. This includes the care taken by you, periodic cleaning by your dispenser, your work environment, your body chemistry (salts and acids in your perspiration) and the part of country you live in (shorter in high humidity areas).

Mechanically, a good hearing aid can last, with proper care, for many years. However changing needs on your part and continued improvements in electronics typically shorten the period to about 3-5 years. Even when they last longer, and many do, improvements in the performance of hearing aids and your desire to have something better, may be the deciding factor.

When hearing aids begin to be costly in the way of repairs, this provides a good indication that new ones may be needed.

Hearing aids amplify every sound within range of their microphones, including background noise. It is confusing at first, as you have not heard loud background sounds for a long time. Actually you have merely forgotten what background noises sounded like and how you learned to ignore some of them. You’ll probably be able to train your mind to block out the noise and concentrate on speech and the meaningful sounds you want to hear. You might try to turn the hearing aid volume down. This might cut down some of the background noise levels. Fortunately, people usually speak louder in a noisy environment.

You must relearn how to listen and to sort out sounds that are important. Remember, even those who have normal hearing cannot stop interference on background noise. However, the ability to concentrate on sounds that are important can be relearned with practice.

Owing to the advancement of technologies, certain hearing aids come with special features to enhance speech and reduce background noise. They are directional microphone and noise reduction circuit. Please talk to your audiologist about this.

No, the hearing aid cannot damage your hearing. When you wear the aid regularly, your hearing will feel ‘dull’ without it as you have become used to amplification. “Use it or lose it” is a principle of hearing mechanism. The longer a person with a hearing loss goes without hearing help, the poorer the listening habits and speech understanding become. Relearning to use hearing then takes much more time and is more difficult.

Listening with both ears is as normal as seeing with both eyes. Basically, if you have two ears with hearing loss that could benefit from hearing aids, you need two hearing aids. We are born with two ears for a reason. We have two ears because we need two ears! If we try to amplify sound in only one ear, you cannot expect to do very well. Even the best hearing aid will sound ”flat” or ”dull” when worn in only one ear.

There are many advantages associated with binaural (two ear) listening and importantly, there are problems associated with wearing only one hearing aid — if you are indeed a candidate for binaural amplification.

  • Better overall sound quality.
  • Clearer speech especially in challenging situations like public gatherings and noisy environment.
  • Localization (the ability to locate the sources and directions of sounds).It is more important to know where the warning signals (e.g. traffic noise, sirens) are coming from in order to react.
  • More balanced hearing.
  • Ability to hear from either side of the head, not just the “good” side.

People cannot hear well using only one ear. There are studies in the research literature that show that children with one normal ear and one ”deaf” ear are ten times more likely to repeat a grade as compared to children with two normally hearing ears. Additionally, we know that if you have two ears with hearing impairment, and you wear only one hearing aid, the unaided ear is likely to lose word recognition ability more quickly than the ear wearing the hearing aid.

There are essentially three levels of hearing aid technology.

ANALOG technology is the technology that has been around for many decades. Analogue technology is basic technology and offers limited adjustment capability.

DIGITALLY PROGRAMMABLE technology is the ”mid range technology. Digitally programmable units are actually analogue units digitally controlled by the computer/handheld programmer in the office.

DIGITAL technology is the most sophisticated hearing aid technology. A digital hearing aid means it is 100% digital. Simply put, it is a complete computer by itself. Digital technology gives the audiologist maximum control over sound quality and sound processing characteristics. The audiologist can easily manipulate the parameters according to what you need to hear and want to hear. As technology advances, many sophisticated features like feedback canceller, noise reduction and directional microphone are incorporated in the digital hearing aid. The digital hearing aid is now better in fulfilling the hearing needs of the hard-of-hearing.

As hearing aid dispensing is currently unregulated in Malaysia, consumer should be mindful in getting the right product and service. Some useful tips for you:

  • The best advice is to look for centre with qualified audiologist (with university degree) whenever possible, don’t hesitate to verify the qualification.
  • A professional centre will provide you a comprehensive hearing test, consultation and evaluation of potential hearing aid benefit, prior to purchase.
  • Ideally, the centre should be able to offer selection of more than one brand of hearing aid without bias.
  • Make sure you are entitled to regular follow-up visits.

Ask if you could return the hearing aid for refund if it is not satisfactory.
Lastly, we wish you success in hearing rehabilitation process and enjoy effective communication with your loved one.

The one that is best for you will depends on many factors such as the amount of hearing loss you have, the particular situation where you want the hearing aids to help, your vision and dexterity, how you want the hearing aids to look, the hearing technology and your budget too.

The best way to determine the best hearing aid for you is to have your hearing tested by a qualified audiologist who should explain the pros and cons of each type of hearing aid to you. It is quite common to spend an hour just to figure out which hearing aid works best for you.

Most of the hearing impaired persons find the hearing aids “noisy” because they are unable to tolerate the environmental noises that they had merely forgotten, secondary to a hearing loss left untreated for long period of time.

Besides, hearing aid technology also determines the sound quality of one’s hearing aids. Analog circuit by itself generates circuit noises, which may create irritation to the users and affect the listening experience.

On the other hand, digital circuitry allows the hearing aids to be precisely programmed to match a client’s individual hearing loss, improve clarity of sounds, offers faster processing of sound and enhances listening in noise.

I would suggest you to get a digital hearing aid at your budget, and start to relearn sounds. Even those with normal hearing also cannot stop interference on background noises. But the ability to concentrate on important sounds, i.e. speech, could be relearned with practice.

You’ll be in safe hands if you are seeing an Audiologist for hearing aid prescription and fitting. Audiologists are professionals that specialize in evaluation and treatment of hearing loss. Audiologists are qualified personnel who perform diagnostic hearing evaluation and they hold a university degree in Audiology.

He or she must be able to provide a thorough diagnostic evaluation, hearing aid fitting and usage training, as well as counseling in hearing communication strategies. Let’s not confuse Audiologist with ENT specialist. ENT specialists are doctors who specialize in any treatment of ear, nose and throat areas. Usually Audiologists and ENT specialists work hand-in hand to give the most desirable hearing solution for the patients.

Rechargeable hearing aaid pic

How often should I charge my hearing aid?

The hearing aid should be charged every night or whenever it is not in use.


How long does it take to fully charge the hearing aid?

If the battery has been fully drained, it takes about 3 hours to fully charge the hearing aid.


How long does the hearing aid battery last after it has been fully charged?

A fully charged hearing aid will last for one full day. However, the battery life will vary depending on the amount of usage and streaming.


How do I know whether the hearing aid is charging?

The indicator light on the hearing aid will be blinking when inserted correctly into the charger. If the indicator light on the hearing aid does not light up, this means that the hearing aid is not inserted properly and is not charging. Blinking red, orange and green are indication of the hearing aid charging status.


How do I know whether the hearing aid has been fully charged?

The indicator light on the hearing aid will turn solid green when it is fully charged.


Do I need to turn off the power when hearing aid is fully charged?

No, you do not need to turn off the power supply even when the hearing aid has been fully charged. The charging process will stop automatically when the battery is fully charged. As such, the hearing aid will not be overcharged and it can be safely left in the charger.


What happens if I leave the hearing aid in an unplugged charger?

The hearing aid will turn on automatically and the battery will start to drain.


Do I need to close the charger cover while charging?

Yes, it is recommended to close the charger cover as there is a drying capsule to keep the hearing aid dry while charging overnight. Closing the charger cover will also prevent dust from accumulating in the charging port which may affect the charging performance.


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How to turn on and off the hearing aid?

The hearing aid will turn off automatically when inserted into the charger and will turn on automatically when removed from the charger (when plugged in). Otherwise, you can manually turn on and off the hearing aid by pressing the lower button on the hearing aid.

ON: press and hold the lower button until the indicator light turns green

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OFF: press and hold the lower button until the indicator light turns red

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Hearing aids work very well when fit and adjusted appropriately. They amplify sound! You might find that you like one hearing aid better than the other. The left and right hearing aids will probably not fit exactly the same and they probably won’t sound exactly the same. Nonetheless, hearing aids should be comfortable with respect to the physical fit and sound quality. Hearing aids do not restore normal hearing and are not as good as normal hearing.

You will be aware of the hearing aids in your ears. Until you get used to it, your voice will sound ”funny” when you wear hearing aids. Hearing aids should not to be worn in extremely noisy environments. Some hearing aids have features that make noisy environments more tolerable; however, hearing aids cannot eliminate background noise.

Otolaryngologists (also called ear-nose-and-throat, or ENT doctors) are physicians who have advanced training in disorders of the ear, nose, throat and head and neck. They treat ear, nose and throat diseases requiring medical or surgical means.

Battery life depends on the length of time you wear your hearing aids, the size of your hearing aids, the type of circuit you have, and the size of battery you use. Ask your audiologist about the estimated life of your particular batteries and refer to your hearing aid guide for additional information.

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