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hearing healthcare service from the comfort of home

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More than 70 certified Audiologists is ready to HEAR from you !

20dB Hearing provides personalized hearing rehabilitation programs to individuals with hearing impairment, and we will walk you through a different range of hearing experiences according to lifestyle and listening needs.

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Chin Siew Yiing

Clinical Audiologist

Halimatul Ummirah Binti Mat Nawi

Clinical Audiologist

Winnie Ling Hoe Hui

Senior Audiologist cum Outlet Manager

Frequently Asked Questions

What are included in the hearing aid package?
  • Diagnostic pure tone audiometry test at any 20dB outlet nationwide
  • Hearing aid fitting done by qualified audiologists at any 20dB outlet nationwide
  • Minimum of 2 years international product warranty
  • First year hearing aid protection plan (HAPP)
  • Follow up services at nationwide 20dB outlets
Can I upgrade my package?
I have no transport to go to 20dB outlet for hearing aid fitting, what can I do?
We have home service package for you! Just add on RM300 to enjoy the service. T&Cs apply.
Is it all 20dB outlets available for home-service?
No, 20dB Hearing Bintulu, Sibu, Taiping, Kuantan and Pulau Tikus are not available for home-service.
What can I expect from audiologist home service?
Our professional audiologist will use specialized portable equipment to perform full hearing assessment at your home the same as you would expect in the clinic. Hearing consultation will be provided soon after the test. If hearing aids are part of the recommended treatment, we can provide those services to you in your home as well.

20dB Hearing is the only ISO 9001:2015 certified hearing company in Malaysia with more than 70 certified audiologists with 21 years clinical experiences. 20dB provides nationwide support and our audiologists are highly experienced, dedicated and are based in their hometowns. 20dB won the SOBA Gold Award for Best in Customer Service and obtained the Good Distribution Practice for Medical Devices (GDPMD) certification to safeguard the integrity and performance of our medical devices. Our goal has always been to elevate people’s quality of life through hearing loss management and provide our customers with peace of mind.

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