Our Humble Beginning

In year 2002, Mr. Mok Yong Yaw, the founder realized many hearing impaired people are not aware of who and where to get help from. There was lack of professionally run hearing care center in Malaysia.

It sparked the idea of setting up audiologist-run professional hearing care center nationwide, and the first outlet was born in Taman Maluri in year 2002. 20dB Hearing was known as Gnosis Professional Hearing Services when it first started operations in Kuala Lumpur. The next year, the second outlet was set up in Seremban and later spread to whole Malaysia in subsequent years. The founder managed to recruit a group of pioneer audiologists, who are graduated from UKM, to expand the network.  The supply of audiologist enabled growth of 20dB Hearing, thanks to UKM, the first university that produces locally trained audiologists. 20dB has 13 audiologists and 2 speech therapists graduated from UKM to date.